Kluro research

People, memory
and the tools between.

Reporting and analysis about the ways we keep in touch, find our history and decide what to trust.

Research through 28 September 2026

Original analysis

Personal CRM has a language problem

A review of 29 selected search snapshots found a category split between personal relationships, sales software and unrelated products. A few extra words can change the shortlist.

Product research

What a free personal CRM really costs

Seven products use three different routes into “free.” We compared the terms that determine what happens after you connect your contacts.

Published by Kluro, a relationship-memory app for Mac. Each article identifies its evidence and methods. We compare documented product behavior, examine search-language evidence and explain published studies. Methods and source notes make the distinction clear. The public data contains no private conversations or account analytics. For step-by-step help, visit Guides.